When choosing which call center headset is right for you, there’s so much to think about. That’s even more true when dealing with IP phone systems. Making the right choice is crucial to ensuring that your business functions, such as phone calls, turn out successful.
As they say at NTS Direct, “Strive for the best headset that’ll help you serve your customers in the most smooth and productive way.” Today, we’ll talk more about how these top seven call center headsets can help you fulfill your business needs.
The Fanvil HT201 Mono Headset is a headset that goes over your head and is ideal for call center staff. It also works well for any small office or home office. This type of headset offers you comfort, smoothness, and efficiency.
This headset provides you with leatherette cushioned foam pads along with an adjustable headband and a mic boom that rotates. What this does is that it helps ensure you a perfect fit for excellent comfort while you work. On top of that, this also features wideband audio and a microphone that cancels out the noise. That’ll help you ensure that you are heard and can be heard in each and every call.
To ensure that it’s durable, the headset is built with high-end materials. This helps prevent the boom arm from breaking regardless of how it’s rotated. In addition to all this, it comes with the following features to help you achieve your business goals.
- HD sound clarity
- Peakstop technology
- Plug and play with Fanvil phones
- Widely compatible with all Fanvil IP phone systems
Without question, this headset will do you wonders. It even lets you talk to fellow agents without having to take your headset off.
The Fanvil HT202 Dual Headset brings you basically the same type of benefits that the mono headset offers. One key difference is that this dual headset provides you the best isolation so that you can clearly hear what the caller is saying. This will help ensure better productivity as you resolve customer inquiries. All this helps make this headset a great fit for you if you want more versatile solutions.
The Grandstream GUV3000 HD Headset offers the option to cancel out the noise. This is an ideal solution if you’re a remote worker who is in a busy environment. With this headset, you’ll be able to pair it with laptops, computers, or IP phones to get high-quality audio.
The GUV 300 offers you all-day comfort as this headset has soft ear cushions and an adjustable headband. It also has in-line controls that allow you to quickly answer, mute, or end a call. This type of headset is compatible with any USB device, including laptops and Grandstream IP phone systems. It even provides you with HD Audio for crystal clear and easy communication.
In addition, the GUV3000 supports the following platforms.
- Third-party and Grandstream platforms
- Wave App
- IP Video Talk Meetings
This headset is a great choice for not only remote workers. It also is ideal for call centers, receptionists, or if you’re part of a sales team.
The Grandstream GUV3005 Headset pretty much offers the same type of solution as the GUV3000. One key difference is that this headset offers what is called a Busylight. What the Busylight does is that it alerts others around you when you’re on a call. This will help reduce background noise at a price that is affordable to help you meet your needs.
The Jabra Engage 65 Mono Headset is a wireless headset that offers you four things.
- Advanced noise cancellation
- Busy light function
- Up To 13 hours of talk time
- Convertible headset with the choice of ear hook, neckband, or headband
- Option to connect up to two devices at once
This headset meets the Skype for Business Open Office rules. It provides you with quality audio up to 150 meters / 490 feet from the DECT base. One huge plus about this headset is that it can connect you with 3x as many users. The best part is that this is done without impacting your call experience.
The Jabra Engage 75 Headset offers a lot of the same benefits as the Engage 65 Headset does. With that said, there are some key differences between the two headsets.
- Quality Audio up to 100 meters / 330 feet from the DECT base
- Up to 9 hours of talk time
- Option to connect up to five devices at once
Although this headset doesn’t offer as much talk time, it does offer flexibility if you need to use more devices.
The last headset we’ll cover today is the Jabra PRO 920 Mono Wireless Headset. This headset has simple call control buttons that make it easy for you to control calls. It also frees you from your desk and allows you to multi-task with ease while on a call. The Jabra PRO 920 also helps prevent neck strains caused by pressing a phone to your ear for long periods.
In addition to all this, this headset provides you the benefits below.
- Crystal clear sounds that are safe
- Soft ear cushions
- A microphone that cancels out noise
- Adjustable headband for a perfect fit
- Mono and Duo speakers
- LED display with Battery, Mute, and Audio link indicators
- A single integration with desk phones
- Dect technology
The best part is that its user-friendly voice prompts will help make setup a breeze for you.
Choose A Headset That Works Best With Your IP Phone Systems And Helps Fulfill Your Needs
In the end, it all comes down to what your needs are. That’s why it’s crucial that you choose a headset that works best with your IP phone systems. This will help you better meet your business needs and helps you deliver superior customer service.
With that said, always keep this in mind when considering call center headsets like those at NTS Direct. You’ll be doing yourself a favor when the time comes to help deliver results for your customers.